Shipping & Handling

Shipping & Handling

Order Processing

You will receive an order confirmation email immediately after checkout with full order details.

Once your order is ready, we will send a shipping confirmation email (for physical products) or digital access instructions (for digital artwork).

Order Processing & Fulfillment Time

Because our art prints, original paintings, apparel, and studio merchandise are individually handcrafted or custom-made to order, please allow 1 to 3 weeks (7–21 business days) for your order to be carefully prepared and packaged prior to shipment.

Please note: Exact processing times may vary by item. Please refer to individual product descriptions for specific timelines (e.g., "Ships within 3 business days" for ready-to-ship items).

Once your order has been crafted and dispatched from our Montreal studio, you will receive a confirmation email containing your tracking number.

Shipping Methods & Delivery

We partner with reliable carriers (such as Canada Post and Chit Chats) for physical shipments. A tracking number will be provided when your order is dispatched.

Shipping rates and delivery zones (covering Canada, the US, UK, Australia, and the EU) are calculated at checkout based on your shipping address.

Product-Specific Policies

Digital Artwork: Delivered within 24 hours via Google Drive link (emailed to your registered address). No physical shipping required.

Tattoo Session Deposits: This is a non-tangible service fee—no shipping applies. Deposits secure your appointment and are subject to our return and refund policy.

Important Notes

Always review the delivery window at checkout—estimates on product pages are preliminary.

Contact us at marquesdutempstattoo@gmail.com within 48 hours if you do not receive your digital access link.